1. As stated in our membership agreement, you have the option to put your automatically recurring monthly membership on hold for any reason. We understand things come up and we’d like to do what we can to help.
2. Membership hold requests must be submitted no less than 5 business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. If you put your membership on hold, your hold must be a minimum of one (1) month and you must supply a firm start-back date.
3. Upon expiration of the hold period that you supply below, your account will automatically reactivate and regular membership payments will resume. If you chose to cancel your membership during the hold period, the standard 15-day notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is canceled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).